Billing & Payment Errors
Information on common credit card/payment issues and questions.
- Why is my card not being accepted?
- Why are all my cards being rejected?
- My payment declined- can you run it again?
- Where do I update the card on my EQL account?
- What are some of the most common credit card issues?
- Why has my card been charged multiple times?
- Why do I still have a pending charge if my payment failed?
- Why am I showing two pending charges on my account?
- How do I update my card before the launch has ended?
- What credit cards does EQL accept?
- Does EQL accept Paypal?
- Does EQL store my credit card information?
- Why am I seeing recurring payments on my account from EQL?
- Who do I contact if I didn’t enter or my credit card was used for EQL?